The beginning

This is the initial post of the Unofficial Commons blog. As such, I guess it would be proper to share some information about this blog. First off, this is an unofficial website and not endorsed by MUN, the department of Computing and Communications, or The Commons. Maybe one day it will, but as of right now it is not.

Secondly, I will attempt to be as entertaining, fun, and generally informative as possible without bogging you down with hard to grasp technical terms, concepts or the nitty gritty details that are unnecessary. The purpose of this blog is to inform you of the resources available to you at MUN, in particular how they relate to you the student, staff or faculty member. To be more specific, they will be computer/technology related resources, so if you’re looking for help with English grammar you are in the wrong place. But I do know where you can get that help!

So who am I? Why am I knowledgeable enough to write this? My name is Christopher Mercer and you might know me as one of the Commons staff, or as one of the helpful people you find at the other end of the phone when you call the Help Desk. Either way, I am part time staff and full time student here at Memorial. I have been employed as a part of The Commons for 3 years and am studying Computer Science and English. I come from a background in technical support, customer service and have extensive experience related to computer technology. My goal is to help share some of that knowledge with you, and help make your life a little easier by demystifying some of the systems at MUN.

Check back here often for little tips, tricks, and maybe learn about some services you never knew existed!