Thursday, February 15, 2007

Comments? you have comments?

Have you ever had a comment about the Commons or for the Commons? Well if you have you are in luck. For the past three years we have had a comments box located next to the main support desk. If you are looking for it, you will find it next to the machine that allows you to put money on your print account. For the most part those comments were left un-replied, not to say they were ignored just it was rare for any follow up to be given.

So starting this week I have started my duties as the official replier of comments at the Commons. If you have a comment, suggestions, complaint, or concern about the facility, staff, equipment, etc feel free to leave your comments with us and I'll get back to you as soon as humanly possible. Also these replies will be posted publicly on the Commons webpage. A link will follow!

Update (18/02/07): I wanted to say that comments are always taken seriously and are addressed by the Commons. My above comment about it being rare for follow up to happen is in reference to communicating back to the person who left the comment. Idea's, complaints, suggestions, etc are always taken seriously and dealt with properly.

No comments: